1. Information We Collect
When you submit an enquiry or place an order, we may collect your name, email address, phone number, delivery address, measurements and any details you share about the service you need.
We automatically collect basic technical data such as IP address, browser type and pages visited, to help us understand how the site is used.
2. How We Use Your Information
We use your information to respond to enquiries, fulfil orders, arrange fittings, deliver purchases, and, where you have opted in, send you updates about new collections and studio news.
We do not sell your personal information. We only share it with service providers (such as payment processors and couriers) to the extent necessary to complete your order.
3. Cookies
Our website uses cookies to remember your preferences and analyse traffic. You can disable cookies in your browser settings, though some features may not function correctly as a result.
4. Data Retention
We keep enquiry and order records for as long as necessary to provide our services and meet legal obligations. You may request deletion of your data at any time.
5. Your Rights
You may request a copy of the personal data we hold about you, ask for corrections, or withdraw your consent to marketing communications by writing to hello@enescouture.com.
6. Security
We take reasonable measures to protect your information from unauthorised access. However, no method of transmission over the Internet is 100% secure.
7. Contact
Questions about this privacy policy should be sent to hello@enescouture.com.